Technical Support

There Whenever You Need Us

Niterra prides itself on providing cutting-edge products, first-class expertise and technical know-how related to spark plugs, glow plugs, ignition coils and leads, oxygen, temperature, NOx and MAP/MAF sensors and exhaust gas recirculation valves. Our technical support is an integral part of the many services we provide.

Our Support Channels

Part Finder

Find the matching parts for your vehicle – with the click of a mouse

TekniWiki

Our platform combines know-how with interactive learning modules

Sales & Marketing Support

POS material, catalogues, flyers or even personal support

On-site Training

At least one technical training every day somewhere in the EMEA region

Contacts

Niterra EMEA GmbH

Balcke-Dürr-Allee 6

D-40882 Ratingen

Part Finder

Find all the parts and products you are looking for

Search in Part Finder

Meet Us

Meet our qualified staff at shows and events around the world

Find out more

TekniWiki: Technical know-how

A platform for gaining detailed technical know-how

Go to TekniWiki

Resources

02:40

Watch the video

This video describes how spark plugs canbe damaged during installation by using a poor quality spark plug socket wrench. It explains which features a good spark plug socket wrench should have.

Spark Plugs counterfeit Melted Electrodes on fake spark plugs

Fake or not?

Have you ever bought a product from a well-known brand and realised afterwards that it’s a counterfeit? Unfortunately, as with many premium products, this could even happen with parts from NGK & NTK In fact, the company’s Technical Service centre recently became aware of fake CR9EIX spark plugs that caused engine damage due to melted centre electrodes. This is why Niterra would like to put its customers on alert and has put together a 5-step-guide on how to distinguish between original and fake products.